General Terms of Sale
Unless explicitly waived by us, the following General Terms of Sale apply to all price offers, orders, order confirmations, sales, deliveries, as well as all commercial, contractual, or pre-contractual relations. Any contrary clause from the buyer is deemed null unless expressly accepted.
1 ORDER ACCEPTANCE
Orders or any proposals are only valid after written confirmation from the seller.
2 PRICES
Orders are recorded at the prices and conditions in effect at the time of their acceptance. Our goods are invoiced at the shipping day's price, unless otherwise agreed by the seller.
3 PAYMENT
Payment is due upon order. In case of late payment, a 15% surcharge will be applied to the amounts due, according to the legal framework provided by law.
4 DELIVERY
Delivery times are given as an indication from the confirmation or receipt of the order. They cannot hold the seller responsible in case of force majeure or impediments in the manufacture or availability of products. Delays cannot justify order cancellation or damages under any circumstance.
5 TRANSFER OF RISKS
OUR GOODS ALWAYS TRAVEL AT THE BUYER'S RISK, INCLUDING FREE SHIPPING. THE BUYER MUST MAKE ALL RESERVATIONS WITH THE CARRIER UPON DELIVERY AND PURSUE LEGAL ACTION WITHIN THE LEGAL DEADLINES.
6 LIMITATION OF WARRANTY AND CLAIMS
The seller guarantees the product's compliance with the announced technical specifications. Product dimensions are established according to their nature and specified in the particular conditions.
THE BUYER MUST ENSURE UPON RECEIPT THAT THE GOODS MATCH THE ORDER.
Claims must be made within eight days of delivery by registered letter with acknowledgment of receipt.
INSPECTION MUST ALSO BE DONE BEFORE INSTALLATION. IF A DEFECT IS APPARENT AT INSTALLATION OR SIMULTANEOUSLY APPEARS, THE BUYER OR USERS WILL BE RESPONSIBLE FOR THE FULL INSTALLATION.
Continuing work implies acceptance of the product; the buyer must ensure the goods are suitable for their intended use.
The seller is not responsible for non-compliance with technical instructions, installation conditions, or non-use of recommended products, nor for incompatibility, reception, or preparation of substrates according to standards.
Refer to the instructions, manuals, and documents provided or available upon request.
No returns will be accepted without prior express consent, and any claim must be accompanied by samples, labels showing batch numbers, and installation details.
In case of arbitrary return, a 30% reduction of the invoiced price will apply to value the returned goods.
The warranty is limited to free replacement of goods acknowledged as defective by the seller, excluding all other damages.
7 RETENTION OF TITLE
THE GOODS SUBJECT TO THIS CONTRACT ARE SOLD UNDER RETENTION OF TITLE ACCORDING TO THE LAW OF MAY 12, 1980, AND SUBSEQUENT AMENDMENTS.
Ownership transfer is subject to full payment of the price at the agreed deadline. Checks are considered payment only upon actual encashment.
8 INDUSTRIAL PROPERTY CLAUSE
Any use by the buyer of the seller’s brand or trademark is subject to prior express consent.
Reproduction for a client of exclusive models reserved for them is the sole responsibility of the client, including potential legal actions.
Execution of items according to plans, models, or tools provided by the seller cannot be entrusted to third parties without prior authorization.
9 JURISDICTION
All disputes will be brought before the French courts of the seller’s registered office, even in the case of incidental claims, warranty requests, or multiple defendants. French law shall exclusively apply.